Last updated: 19 October 2021
'Website' refers to thelanguagefellow.com. This Privacy Policy applies to the online services offered at thelanguagefellow.com. 'The Language Fellow' refers to the business entity, Chandlers, with registered office at Indore, Madhya Pradesh, India, with which you are interacting by using the website. 'Service' used in the singular or plural refers to the any and all services provided on the Website.
We at The Language Fellow respect your privacy and try our best to provide a safe and hassle-free user experience. By using the Website, you consent to the policies and practices as described in this privacy policy. Your data will be stored in server(s) located in India and may be shared with third parties with their server(s) located in or out of India. Your usage of the Website constitutes consent to the transfer of your data out of India. Our Services may contain links to other website(s) over which we have no control, and we are not responsible for the privacy policies or practices of other websites to which you navigate from our Services. Please review the privacy policies of these other websites to understand how they collect, use and share your information. This privacy statement applies solely to the information we collect on the Website and not to information collected otherwise.
Personal information provided by you: In some areas of our Services, we request you to provide or submit personal information including your email address, billing information, and any other information from which your identity is discernible.
Information collected when you use third party services: payment gateways, or payment service providers, collect information for processing billing and may require information such as your billing address as per governing laws and regulations. For future reference, this and other information collected may be shared between us and payment gateway(s) we partner with. Please review applicable terms and privacy policy before transacting. These are available on the respective payment gateway's website and also will be made available on the webpage you use to make payments as required by law.
Information collected through use of Service: For a better experience, and in order to provide our service, we may require you to provide us, either directly or indirectly, with certain personally identifiable information, including but not limited to your email address. The information that we request will be retained by us and used as described in this privacy policy. Moreover, there is information about your computer hardware and software that is or may be collected by us. This information can include without limitation your IP address, browser type, domain names, access times and referring website addresses and can be used by The Language Fellow as it deems fit. Example of such a situation could include, but is not limited to when you sign up to use our service.
Retention of Information: We may retain indefinitely all the information we gather about you in an effort to make your repeat use with us more efficient, practical, and relevant. You can correct or update your account profile at any time. You may choose to delete your account, following which we will either delete or de-identify the data.
Sharing of information: We share information with the payment gateways for your banking transactions with us. This information is collected and shared in order to facilitate your use of the website. We are not responsible for the use made by them of this information. Please review applicable policies at their respective websites.
Updating information: You may update your account information by visiting the Account section on the website.
Transactional Notifications: We require to send users transactional communication as this is required for proper functioning of our service. For example, when you sign up for an account, we need to confirm your email address.
The Website uses only strictly necessary cookies. We and third parties with whom we partner, may use cookies to collect information regarding your use of the Website and third party websites. A cookie is a small text file that is stored on your computer that enables us to remember you (for example, as a registered user) and your actions when you visit our website. This helps us improve your experience (for example, by keeping you logged in) and assist with security and administrative functions. Cookies may be persistent or stored only during an individual session, as necessary.
Most modern browsers will allow you to disable some/all cookies for any website. However, this is not recommended and doing so may interfere with normal functioning of the Website. If you do not turn cookies off, please make sure you logout when you finish using a shared computer.
The Website is not intended for children under 13 years of age. If you are less than 13 years old at the time of your first visit to the Website, you are prohibited from using the website further entirely on your own. You may do so under parental guidance. However, please note that we have no way of determining your age when you visit our website or whether you have parental supervision available or not. We do not intend to and do not knowingly collect personal information from children under 13. However, since we do not collect information on a user's birth date and proof of same, there is no foolproof way for us to ensure the same.
We have implemented generally accepted industry standards in terms of security measures to protect your information on the Website. The third party payment service providers (payment gateways) are all validated as compliant with the payment card industry standard (generally referred to as PCI compliant service providers).
While we try our best to safeguard information, there may be factors beyond our control that may result in unwanted disclosure of information. We assume no liability or responsibility for disclosure of your information due to causes beyond our control.
In order to keep personal information secure, you must not share your password or other security information (for example, unique keys) of your account on thelanguagefellow.com with anyone. If you are using a shared computer, please make sure you logout after every use. If we receive instructions using your email and password, we will consider that the instructions have been authorized by you.
EU General Data Protection Regulation (GDPR) has provided the below rights to EU residents: Right to information - the purposes for processing Personal Information and the rights of the individual. Right to access the Personal Information that are processed. Right to erasure (”Right to be forgotten”). Right to rectification. Right to restriction of processing. Right to object (opt-out) to processing. EU residents can exercise these rights by raising a request directly at support@thelanguagefellow.com with the subject line 'Query regarding GDPR entitlement'
While this Privacy Policy states our standards for maintenance of data and we will make efforts to meet them, we are not in a position to guarantee these standards. There may be factors beyond our control that may result in disclosure of data. As a consequence, we disclaim any warranties or representations relating to maintenance or nondisclosure of data.
We may make changes to this Policy from time to time. We may notify you of substantial changes to this Policy either by posting a prominent announcement on our Services and/or by sending a message to the e-mail address you have provided to us. You are advised to refer to this page to know about our latest Privacy Policy.